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Pricing and Billing
Do I have to pay sales tax?
  Beginning January 2019, our products will be sold through Amazon. Sales tax will be calculated on amazon.com based on the location linked to your amazon account.

You only have to pay sales tax if you are located in a state that requires us to collect the tax.
I have a question on my charges.
  Beginning January 2019, our products will be sold through Amazon. Please check amazon.com account for information on your charges.

Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Beginning January 2019, our products will be sold through Amazon. Receipts will be provided by your amazon.com account.

Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Beginning January 2019, our products will be sold through Amazon. Credits will be issued through your amazon.com account.

Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Beginning January 2019, our products will be sold through Amazon. All transactions will be handled by amazon.com.

Your credit card will be charged within 24 hours prior to shipment of your item(s).