As of January 2019, our amazing products will be distributed through Amazon. Please review the return policy on amazon.com.
For products ordered directly through nakedbinder.com:
If your order doesn't work for you, please contact us for a RA#. All returns up to 30 days after delivery are subject to a 15% restocking fee. After 30 days, the restock fee will increase to 30%. Original shipping cost are non refundable.
Conditions for returning products:
Notify us at firstname.lastname@example.org and a RA# will be given along with the proper return shipping information
Damage due to wear and tear is part of the life of a binder and will not be replaced
Before 30 days, a 15% restocking fee will be issued on your returned items
No refunds after 60 days.
In order to receive a refund, returned items must be in new, undamaged condition. Please take care when packaging items for return-- binders scuffed in return shipping can not be resold and therefore will not be eligible for refund.