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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to Naked Binder for a replacement or refund.
Damage due to wear and tear is part of the life of a binder and so will not be replaced.
Return Policy
Notify us at info@nakedbinder.com so you can be given the proper return shipping information, the paperwork can be prepared for receipt of the return.
Standard orders over 6 months from purchase date will incur a 10% restocking charge. Orders over 12 months need to be discussed and terms accepted prior to return. Custom orders may not qualify for return or may incur a 25% restocking fee. Custom orders over 6 months from purchase date may incur an additional fee. There are no returns on custom-made orders after one year.
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