How do I return an item?

Return Policy

If your order doesn't work for you, for any reason, send it back to us unused within 30 days of the delivery date and we'll refund 100% of your purchase price, not including original shipping cost. 

Conditions for returning products:

Notify us at so you can be given the proper return shipping information

Damage due to wear and tear is part of the life of a binder and will not be replaced

After 30 days, a 10% restocking fee will be issued on your returned items

After 4 months, a 20% restocking fee will be issued 

After 6 months, special consideration is required and a refund or exchange is at our discretion-- give us a call, we'll talk.


In order to receive a refund or exchange, returned items must be in new, undamaged condition. Please take care when packaging items for return-- binders scuffed in return shipping can not be resold and therefore will not be eligible for refund.